Can I get someone to help me at the airport?


Some passengers need assistance in order to travel with the airlines. Both the airlines and the airports provide passengers with excellent service. You will have to let the authority know using the airport assistance phone number about your needs and requirements before the departure of your flight. Passengers will disabilities need to book assistance in advance so that the staff can arrange everything at the time of their departure.

How do I request airport assistance?

At the Airport:

You can directly go to the Airport, and you can request the assistance you need. You need to be specific with your service if you need special assistance, wheelchair assistance, or any other needs. You can also request assistance at the time of booking your reservation. The special assistance at the Airport includes:

  • The passengers will be assisted from the entrance of the Airport, the security checkup, and till the time of their departure.
  • The passengers will be assisted after arriving at the destination point to the airport exit.
  • The passenger will be assisted from the entrance and to the gate of the connecting flight.

Before departure:

If you need assistance at the Airport, you need to inform the airline beforehand and request assistance at the Airport, but make sure to book the assistance 42 hours before the departure of your flight. You need to call customer service and let them know what kind of help you need at the Airport.

At the time of departure:

You can also request it at the time of departure, but you will have to inform the airline or at the Airport beforehand so that they can arrange all the requirements you need. Read the steps below. 

Steps to request assistance at the Airport:

  • You need to go to the official home page of the Airport.
  • On the home page, look for the help and support option and click on the option.
  • You will have to look for the customer service number to call a representative.
  • Once you are associated with a representative, you can request the assistance you need.

After the departure:

The passenger can also request on the flight from the flight attendants if they need any assistance. If you haven't already requested at the time of boarding, you can request the crew members in the cabin about your condition and request the needed help.


If you still need clarification about how you can talk to someone at Airport, you can use the above points to get in touch with a representative.

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