How do I complain to United Airlines?


United Airlines has ensured that you get help in all situations. That is why if you want to make the booking or make any changes to the booking with United Airlines, you only need to launch their official website, and you’ll get the resolution. However, there can be a situation where you need to make a complaint about the United Airlines service. 

How to Complain to United Airlines?

To complain to United, You can call United Airlines customer service by phone number at 1-800-UNITED-1 (1-800-864-8331) and leave a message at 877/624-2660 or also email through the compliments/complaints form. Write to customer service at United Airlines, Inc., 900 Grand Plaza Drive NHCCR, Houston, TX 77067-4323. 

Steps to make a complaint to United Airlines

  • Phone up on the official number of United Airlines (1-800-864-8331)
  • You’ll come across the automated bot. Choose the complaint option from the IVR menu. 
  • Your call will be moved to the person from the complaints team. 

You need to ensure that you have explained your complaint to the executive. The executive is going to ensure that you have got the resolution. Following these simple steps, you can make your complaint to the Complain to United Airlines. 

An alternate method of making the complaint:

Among all the alternate ways, there is no doubt that you need to choose the steps which are mentioned 

  • After calling on the United Airlines website. 
  • Select the “Help Center” button. 
  • On the new page, click the button “Chat now.” 
  • You’ll come across the chat icon. 
  • Choose the options in the chat box that are relevant to your issue. 
  • Your conversation will be connected to a human. 
  • Once you have chatted with the customer service team, then your problem will be solved. 

The live chat option which is given above is going to help you make the complaint. Once you have completed the complaint, you can save the transcript of the conversation at the end of the chat. It is this easy to get your issue fixed. 

Via email:

You can email your complaint to United airlines customer service. You must ensure that you have emailed your query to the official email address. Once you have done that, in a short time, the complaints team will get back to you with the solution to your issue. 


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