How do I get a refund from Qantas?


Qantas Refund Policy

Many times it could happen that a passenger wants to cancel the flight and wished to get a refund from Qantas Airlines. In that case, the passenger wants to know that How do I get a refund from Qantas? This is possible by knowing the cancellation as well as the refund policies of Qantas Airlines.

Types of Refund

There are basically two types of refund from Qantas Airlines. The types of refund are as follows:

  • GDS Automated Refund: The one which is submitted through GDS.
  • BSPlink Manual Refund: This is submitted through the BSPlink when the refund amount cannot be proceeded through the GDS automatic system

Steps to Get request a refund from Qantas

GDS Automated Refund:

There are no Qantas service fees charged by the airlines to get a refund after the cancellation process.

WHEN the ticket refund is not in the Australian Dollar (AUD)

The refund is processed at its original exchange rate when the ticket was issued and not the exchange rate application on the date of the refund amount is submitted. It happens when the original payment of the ticket has been made in a currency other than Australian Dollars.

Once the GDS Automated Refund Application is submitted

The process is as follows:

  • The refund process will proceed within 15 business days.
  • The process can be tracked through links or through consolidators.
  • The status will be displayed as R.
  • It cannot be used later down as another ticket.

This is the procedure to get a refund as soon as possible without any delay. The Qantas airlines refund policy should be read thoroughly by the passenger.


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