How do I speak to a live person at Lufthansa?


Passengers who want to gain a pleasant travel experience can make a reservation with them online or download the mobile app. You can also look at the great offers and discounts for your booking anytime and apply the same to the flight journey. There can be chances when you need help with questions and other services for your destination. Lufthansa offers you the customer service team to share the problems and request additional facilities. If you want to reach someone at Lufthansa customer service, you can use the different ways mentioned below. 

All kinds of modes to connect with Lufthansa:

Communicate by phone: 

The customer experts have the solution to all the travel concerns anytime for the journey. You can call on the contact number of Lufthansa live person, at 1800 102 5838 and listen to the automated phone system. 

Communicate by live chat:

You can meet “Elisa,” an online chat assistant, to solve flight concerns through messages. You must choose the start a chat option from the help and contact option. 

Communicate by email:

If you need help with the queries, you can convey them by email to the representative. You can complete the Lufthansa online request form and add the details.

Once you send the request, they will assist you accordingly. 

Communicate on social media:

The Lufthansa online customer experts are also available on Twitter, Instagram, and Facebook. You can access all the social links from their website and send the problems for immediate answers. 

Processed multiple services with Lufthansa customer service:

  • The experts will help you to search the alternative flights and make a reservation for the same. 
  • Passengers can check the refund amount and get back the money within some time. 
  • They provide you the detailed information about your upcoming trips. 
  • The flight seat upgrade using the miles will be available for your destination.
  • Free baggage and general restrictions for the weight and dimensions of the bags. 

Can I ask for a refund from Lufthansa Airlines?

Yes, you can ask for compensation from the customer service experts or request the same online. You can log into your reservation account through the manage booking and fill out the refund form. 

How to reschedule the canceled flight with Lufthansa?

Lufthansa sometimes needs to cancel the reservation due to a technical error. In this case, they allow you to reschedule the journey or get back the money. The claim will also be available with the customer service experts to schedule the flight journey.


Frequently Asked Questions

Passengers traveling from Lufthansa flights must know how much time before they can check-in. Before 23 hours from your departure, you can check it online and select the seat you want. Print your boarding pass or make a PDF file on your mobile phone to show it when the security checks in. If you do a web check-in before 23 hours of departure, you will get the seat selection. Ensure to carry your photo and address identity proof for the security check.

Method to check-in in Lufthansa

  • You can check in to your flight by going to the airport.
  • You can also use the mobile application of the airline for check-in.
  • You can get your check-in done via phone call.
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